The largest collection of swords and weapons from the Bronze Age to World War II

Stock Status, Shipping & International Orders

weapons collection

The delivery time for your purchase is determined by the stock status of an item and the shipment method you select.

Stock Status

We have four primary types of classifications of stock status.

In-stock:

These are items that are in our warehouse when you order them. We pack nearly 16,000 square feet with our inventory, so there is a good chance that over 5,000 items are in-stock.

Usually ships within one to two weeks:

These are items that we may be low on or not presently have on our shelves, but are items we believe are readily available from our suppliers. Our suppliers update us on availability on a weekly or monthly basis. If you order these items, we will get them from our suppliers, inspect them, bundle with other items you may have purchased, and then ship to you.

Back Ordered/Waitlist:

These are items that the manufacturer has notified us are on backorder. That means they do not own any more stock and have not scheduled continuing production for the item. However, they have not decided to discontinue the item.

On the product page, you can add yourself to a waitlist. You will be notified via email when we receive more stock of the waitlisted item. Unfortunately, there is no guarantee that the quantity we receive can satisfy every customer who has signed up for a notification. We are exploring a pre-order for these items. A pre-order would guarantee a first-paid, first received approach.

Long-Lead Time / Made-to-Order:

These are items that can be purchased and will be made to order. We do accept “down payments” on many of these orders and a payment plan. These items include many customized or premium items that are manufactured as ordered. Lead times may vary from 12 weeks to over a year. They are worth the wait.

The uh-ohs:

We talk about quality a lot. There may be times where we inspect your purchase right before we ship it to you… and we discover it does not meet our high standards. We will let you know and give you different options, including paying a reduced price for the item or a full refund.

Have we mentioned we have 16,000 square feet of swords, edged weapons, armor and shields? Sometimes we misplace one. Or write down the wrong number. And then our stock status isn’t accurate on the site and you buy something with the expectation that we can get it to you right away. When this happens, we will let you know and talk about possible solutions, including refunds.

Shipping Policies

How long will it take?

We prioritize quality over speed.

Our shipment times include an amount of time for us to inspect and then appropriately package and protect your purchase before we ship. We are famous for our brown-paper protective wraps.

We aim to ship all in-stock items within two-to-five business days of your order. When your order is shipped you will be alerted via email with a tracking number.

Orders that include our sharpening service will ship in seven-to-ten business days. We are expanding our sharpening capabilities, but we do not rush this process. We always focus on quality.

If your order includes items with a mix of in-stock, usually ships in one-to-weeks, and a made-to-order, your order will be delayed until all items can ship together. You can contact us to split ship these items or sets of items.

Please note that split shipping orders will result in additional charges for the multiple packages – the lowest cost option is to ship all at once. If you will be splitting your order, please add a note in the special instructions or contact us.

Where is my order?

You can check your inbox for a purchase confirmation and shipment notification.

You can also contact us. Our customer service team is highly knowledgeable and happy to help you.

Call us at +1 847-531-8664 or email us at orders@kultofathena.com.

Our support is generally available Monday through Friday from 8:30AM – 5:30PM, Central Time. We are closed weekends. We monitor our social media feeds but these are not the best way to get help.

How do you ship?

We ship within the U.S. via FedEx. We insure each order and will email a tracking number once your order has shipped.

How much is shipping to….?

You can determine shipping for most orders directly from our site. Simply place the items you are interested in into your shopping cart and select your shipping location. The shipping charge will auto-populate.

The final cost may vary slightly due to size and weight of the item. If the shipping cost is different than estimated, we will contact you before shipment to let you know your options.

Do you offer express shipping?

Yes! The cost is dependent on the weight and size of the package, so if you are in need of express shipping please call our expert customer service team and they can provide you with a quote.

International Orders

International orders are subject to local laws. Because laws regarding what items can be imported into a country often change, please consult with your government regarding what items you can legally purchase.

Our international orders are shipped by FedEx, U.S. Airmail or UPS.

Any international purchases will be subject to foreign laws, tax and duties. Depending on the carrier, and their ability to deliver our products to a specific country, you may be able to pre-pay taxes and duties at checkout automatically.
In the case where either the country or carrier do not allow us to pre-pay taxes and duties on your behalf, you will be responsible for paying those upon the shipment’s arrival in your country. If you do not pay your government’s fees, and the items are returned to us, you will be refunded for your order minus shipping and our customary 4% restocking fee. If your government designates your item as “abandoned” because duties and taxes are not paid, and shipping the return to us is prohibitively expensive, you will not be issued a refund.
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